Last updated September 2021
What does Green Dot Bank do with your personal information?
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Social Security number and account balances
When you are no longer our customer, we continue to share your information as described in this notice.
|How?||All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Green Dot Bank chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Green Dot Bank share?||Can you limit this sharing?|
|For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes||No|
|For our marketing purposes—to offer our products and services to you||Yes||No|
|For joint marketing with other financial companies||Yes||No|
|For our affiliates’ everyday business purposes—information about your transactions and experiences||Yes||No|
|For our affiliates’ everyday business purposes—information about your creditworthiness||No||We don’t share|
|For our affiliates to market to you||No||We don’t share|
|For non-affiliates to market to you||No||We don’t share|
|What we do|
|How does Green Dot Bank protect my personal information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.|
|How does Green Dot Bank collect my personal information?||We collect your personal information, for example, when you
• open an account or make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can’t I limit all sharing?||Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes—information about your creditworthiness
State laws and individual companies may give you additional rights to limit sharing.
|Affiliates||Companies related by common ownership or control. They can be financial and nonfinancial companies.
• Our affiliates include companies with a common corporate identity of Green Dot (such as our parent bank holding company Green Dot Corporation) and tax processing services companies, such as Santa Barbara Tax Products Group, LLC.
|Nonaffiliates||Companies not related by common ownership or control. They can be financial and nonfinancial companies.
• Green Dot Bank does not share with nonaffiliates so they can market to you.
|Joint marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Our joint marketing partners can include nonaffiliated financial companies, such as banks, lending companies, and insurance companies.
Call 833-965-0017 or go to mychangecard.com
Our Commitment to Privacy
To better protect your privacy, we provide this notice explaining Avionte/CHANGE’s online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on our homepage and wherever personally identifiable information may be requested. This notice applies to all information collected or submitted on the Avionte/CHANGE website.
The Information We Collect
When you browse our website, your IP address (the Internet address of your computer) is recorded so that we may know how you are using our website. Your browser may also automatically provide us with information regarding your computer and operating system. This information is used by Avionte/CHANGE to monitor and improve our website. This information is not button linked back to you as an individual user. On some pages, you can order services, make requests and register to receive materials. The types of personal information collected on these pages are name, address, email, phone, fax, and billing information. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our services, and contact preferences.
The Way We Use Information
Avionte/CHANGE uses this information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our website for you. From time to time, we may also use your information to contact you for market research or to provide you with information about other Avionte/CHANGE services that we think would be of particular interest to you. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research communications. You may exercise this right to opt-out at any time. We never use or share the personal information you provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How You Can Correct Your Information
At any time, you may obtain a summary of your personal information on record with Avionte/CHANGE. You may also request that we dispose of any or all personal information about you, except for personal information we need to complete transactions or to maintain proper records of previous transactions. You can help us maintain the accuracy of your information by notifying us of any change to your personal information.
How to Contact Us
If you have any questions or concerns about this Privacy Statement, or how we handle your personal information, please contact us via email at: firstname.lastname@example.org. Avionte/CHANGE welcomes comments and suggestions concerning this Privacy Statement. We are committed to respecting your privacy and protecting your personal information.
Your Acceptance of These Terms
By using the Avionte/CHANGE website, you signify your agreement to this Privacy Statement. Avionte/CHANGE reserves the right to change this Privacy Statement at any time. Any revisions will be posted on this site. Please check this page periodically for changes.