Cardholder Support

833-527-0398

General mailing address:
BoldCo, LLC
P.O. Box 21184
Eagan, MN 55121

Issuer Statement

The CHANGE® Visa Prepaid Card is issued by Stride Bank, N.A. Member FDIC, pursuant to a license from Visa USA Inc. By activating or using the card, you agree to be bound by the Terms and Conditions associated with this program. See the Cardholder Agreement for fee schedule details.

Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa USA Inc.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH BOLDCO® : TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. WHAT THIS MEANS FOR YOU: WHEN YOU OPEN AN ACCOUNT, WE WILL ASK FOR YOUR NAME, ADDRESS, DATE OF BIRTH AND OTHER INFORMATION THAT WILL ALLOW US TO IDENTIFY YOU. WE MAY ALSO ASK TO SEE YOUR DRIVER’S LICENSE OR OTHER IDENTIFYING DOCUMENTS AND USE RESOURCES SUCH AS CREDIT BUREAUS OR OTHER MEANS TO VERIFY THIS IDENTITY INFORMATION.

© COPYRIGHT BOLDCO. ALL RIGHTS RESERVED. THIS CARD IS ISSUED BY STRIDE BANK, N.A. PURSUANT TO A LICENSE BY VISA. STRIDE BANK, N.A. IS A MEMBER OF THE FEDERAL DEPOSIT INSURANCE CORPORATION (“FDIC”) AND ALL CARDHOLDERS FUNDS ARE INSURED BY THE FDIC IN ACCORDANCE WITH THE FDIC’S APPLICABLE TERMS AND CONDITIONS.

We regret to inform you that the CHANGE Visa Prepaid Card program is closing. As a valued account holder, we intend to provide you with ample time to make other arrangements for your financial needs. Please note you will need to remove any remaining funds from your card prior to October 5, 2021.

 

· After September 14, 2021 you may no longer load funds or have funds loaded to your card.

· After October 5, 2021 you may no longer perform spend transactions (ATM, Bank Teller Withdrawal, or purchases).

· After October 6, 2021 any remaining funds, will be returned to you on a paper check and sent to the address in our records.


Should you have any questions regarding the details of the program closing, call the number on the back of your card, 1-833-527-0398. If you believe you will have trouble removing all the remaining funds from your card account, please make sure that your address is current in our records. 

We regret to inform you that the CHANGE Visa Prepaid Card program is closing. As a valued account holder, we intend to provide you with ample time to make other arrangements for your financial needs. Please note you will need to remove any remaining funds from your card prior to October 5, 2021.

 

· After September 14, 2021 you may no longer load funds or have funds loaded to your card.

· After October 5, 2021 you may no longer perform spend transactions (ATM, Bank Teller Withdrawal, or purchases).

· After October 6, 2021 any remaining funds, will be returned to you on a paper check and sent to the address in our records.


Should you have any questions regarding the details of the program closing, call the number on the back of your card, 1-833-527-0398. If you believe you will have trouble removing all the remaining funds from your card account, please make sure that your address is current in our records. 

You are leaving BoldCo, LLC's website and linking to a non-affiliated third-party site. Please be advised that you will link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of BoldCo. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. BoldCo assumes no liability for the contnet, information, security, policies, or transactions provided by these other sites.

Third-Party Warning

You are leaving BoldCo, LLC's website and linking to a non-affiliated third-party site. Please be advised that you will link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of BoldCo. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. BoldCo assumes no liability for the contnet, information, security, policies, or transactions provided by these other sites.

Third-Party Warning

You are leaving BoldCo, LLC's website and linking to a non-affiliated third-party site. Please be advised that you will link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of BoldCo. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. BoldCo assumes no liability for the contnet, information, security, policies, or transactions provided by these other sites.

Third-Party Warning

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