Who to Contact
Contact | Phone | Notes | |
Card Inventory | 888-975-5690 | cardinventorysupport@mychangecard.com | Questions regarding prefunding, cards to close out, manual loads, etc. |
Card Refunds | 833-527-0398 | cardsupport@mychangecard.com | Close a card and get a refund check |
Cardholder Support | 833-527-0398 | cardsupport@mychangecard.com | Cardholder questions regarding balances, transactions, fees, etc. |
Card Issuing Support (facilities only) | 888-975-5690 | support@mychangecard.com | Direct line for facilities with card questions |
Sales Inquiries | 888-975-5690 | sales@mychangecard.com | Sales queries and information regarding new facility set-up |
Tech Support | 888-975-5690 | appsupport@mychangecard.com | All IT issues and questions |
Cardholder Complaints | 833-527-0398 | cardholdercomplaint@mychangecard.com | Complaints about the CHANGE™ card |
Opt Out | 833-527-0398 | opt-out@mychangecard.com | Opt Out of Marketing materials |
General mailing address:
BoldCo, LLC
P.O. Box 21184
Eagan, MN 55121